Accessibility Statement

Accessibility statement for Bristolgirlscan.co.uk

This website is run by Bristol City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

What to do if you cannot access parts of this website 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

We’ll consider your request and get back to you in 14 days. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: claire.nichols@bristol.gov.uk

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Technical information about this website’s accessibility 

Bristol City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 

Non compliance with accessibility best practice:

Home page

Six empty links are showing as existing. We will investigate and attempt to fix by March 2022.

Meet the Girls page

Skipped heading level for the Meet the Girls carousel. This is due to the way the carousel data is displayed and we are looking at a workaround by March 2022.

Meet the Girls individual pages

Skipped heading level for the Meet the Girls carousel. This is due to the way the carousel data is displayed and we are looking at a workaround by March 2022.

Pages for Alice, Esther, Jodi, & Mehbooba contain embedded YouTube videos which have embedded subtitles and not closed captions. A transcript should be available on request.

Activity Guide page

Skipped heading level for the activity carousel. This is due to the way the carousel data is displayed and we are looking at a workaround by March 2022.

Activity Guide individual pages

Skipped heading level for the ‘Meet the Girls who…’ activity carousel. This is due to the way the carousel data is displayed and we are looking at a workaround by March 2022.

Your Stories page

Skipped heading level for the image title rollovers. This is due to the way the stories are displayed and we are looking at a workaround by March 2022.

Your Stories individual pages

Skipped heading level for the social media sharing element. We are looking at a workaround by March 2022.

Find Out More page

PDFs linked on this page are provided by a third party and may not meet accessibility standards.

PDFs and other documents 

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). 

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document]. 

Any new PDFs or Word documents we publish will meet accessibility standards. The four PDFs published on the Find Out More page are all published by third parties.

How we tested this website 

This website was last tested on 28 January 2022. The test was carried out by Bristol City Council – Bristol Design own testing.

We tested: 

  • our main website platform, available at www.bristolgirlscan.co.uk
  • Desktop using Google Chrome, Safari, FireFox
  • Mobile: using iOS Safari 

What we’re doing to improve accessibility 

We plan to improve accessibility on this website by March 2022. 

This statement was prepared on 28/01/2022. It was last updated on 28/01/2022.